Eats and Treats

Deliverables

Branding and Logo Design.

Website Design.

The business

Eats and Treats is an online Gold Coast Bakers, specialising in bringing the flavours of traditional home baking to every bite. 

The project

Wave Digital Design had the opportunity to work on an exciting branding and website project for the Eats and Treats family team, who initially relied on a Google form and social media to take orders. They approached Wave Digital Design with the goal of enhancing their online presence and improving their customer experience.

The main objectives of the project included:

  1. Clear and easy product display: The team wanted a website that would effectively showcase their products in a visually appealing and organised manner. They recognised the importance of providing customers with a seamless browsing experience.

  2. Customisation options: Eats and Treats desired a platform that would allow customers to personalise their selections. Each product had various options, and these options were unique to each bakery item. This feature would enable users to tailor their orders according to their preferences, ensuring a more personalised experience.

  3. Streamlined ordering process: The team wanted to eliminate the need for back-and-forth communication when receiving orders. They sought a solution that would simplify the ordering process and allow customers to submit their orders effortlessly. Plus, save the team a heap of admin time!

  4. Multiple delivery and pick up options and fees: customised for various scenarios and seamlessly integrated with each product.

The Eats and Treats team also wanted a “fun and inviting” sense to the business, where customers felt welcomed and part of the community.

We’re absolutely stoked to let you know that the Eats and Treats team couldn’t be happier with how the project turned out! The website we built for them hit all the right notes and gave their business a serious boost online. Now, it’s a total game-changer as a professional, user-friendly, and visually stunning shop front. Customers can easily browse, customise their orders, and hit that order button without any hassle. It’s been a real pleasure working on this project!

results

After 12 months, you can see the EATS team are enjoying the rewards of their investment. Their website is heavily used and they receive a constant stream of new orders! Over a 12 month period they had 5.5k active users on their website!

The Eats and Treats analytics dashboard reveals impressive growth: "Active users: 5.5K," up by 194.9%; "Event count: 76K," with a 226.2% rise; and "New users: 5.5K," surging by 193.6%. All metrics are on the rise, marked by green arrows indicating thriving engagement levels.

review

Since the minute JJ slid into our DMs we’ve had the best experience dealing with JJ and the Wave Digital Team. We were at a point where we really needed a website as we needed to evolve from our Google Forms lol but just trying to find the time to even research a Web designer was being pushed down the “to do list”. So the timing was perfect. We took a chance and it paid off.

The whole process was awesome. From Branding to Website build JJ and her team were fantastic at communicating and the level of detail provided along the journey couldn’t be faulted.

JJ provided us videos for anything that we wanted to be able to do ourselves, which was so empowering as we were learning hands on how to run our website and then she took the raines on everything else.

We were kept in the loop throughout the whole process and she took on our feedback like a champion. Making any changes we wanted including some pretty big last minute ones. (THANK YOU!!)

We’re extremely grateful to be able to utilise the month maintenance offer, so we can have confidence that JJ and her team are keeping a close eye on our website and we can reach out for anything we may need.

We highly recommend Wave Digital to anyone that’s looking to start their Website building journey.

Thanks for everything team 💗 Eats and Treats